Archive for August, 2011

The Salary Surfer is BACK…not for the faint of heart!

August 29, 2011 by   •  Leave a comment

Get your umbrellas folks, it’s about to rain some truth facts…ENJOY



I apologize for apologizing in my last blog to you.  I am on my own schedule and will post blogs when I have nothing left to do but, work.  This leads me to my next topic: 5 of my top concerns during my day.


1)      Coffee or any kind of pick-me-up, to not work.  This is very important.  I need to have energy to “not work.”  Picking a pick-me-up is always a double edged sword for me.  I don’t know why I dwell on this, but I figure if I’m going to salary surf I should put money aside should something happen.  $5 a day for a coffee can really add up.  After my coffee run, I like to walk the neighborhood with my dog.  Everyone knows him in the hood, so this walk could take anywhere from a half hour to a full hour.  I consider this kind of work, because at the end of the month when I need to make quota…these are the people I will network through to make this happen.  The streets are mean JP!

2)      Personal phone calls.  Working from home allows me the freedom to take personal phone calls whenever I want.  This could take up to 2 hours of my day.  My sister and I have what is called “gossip’s alert.”  We catch up on our day and tell each other the latest gossip on facebook, twitter, etc.  Facebook Continue reading The Salary Surfer is BACK…not for the faint of heart!

Hire a hot sales chick and other idiotic theories

August 29, 2011 by   •  5 Comments

In speaking with some business owners this weekend I heard a lot of whining about why their businesses are flat or dropping.  The first thing these owners choose to do is look for validation from me about “the economy.”  This one amazes me.  Now I’m not economist and can stand here today and tell you that I received a VERY generous B- in my MBA economics courses.  However, I will tell you this; your business sucks because Continue reading Hire a hot sales chick and other idiotic theories

Net Promoter Score Contest….Win an iPad

August 25, 2011 by   •  2 Comments

About 3 months ago I began a new venture that serves my passion for Net Promoter Score.  I started MSP Score in an effort to provide the highest level of NPS surveying.  We call your clients on the phone and ask them the Ultimate Question; “Based on a scale of 0-10, how likely are you to recommend our services to your colleagues?”  So far we’ve had great success in our surveys.

We have a pretty small sample size, but we can report that in the IT Managed Services industry we’ve seen an average NPS of 32.  The minimum score was a 1 and the highest score was a 62.  Our sample size is so small that it is certainly not even statistically significant (used that word for you Dwain!)

Now we need your help!  If you are an IT MSP we want you to submit your most recent NPS.  We want to be able to report a more relevant industry average with your help.  So….email with your Net Promoter Score and we will enter you into a drawing for a free iPad.  You have until noon on September 15, 2011 to submit your score.  On September 16 we will report the average Net Promoter Score and report the winner of the iPad.

Oh yeah, don’t forget to tell us a little about yourself and your company; we’ll get you a little free publicity and post your NPS story on the blog.

Good Luck and thanks for your help! 59MTVYGUJBS9 

Salary Surfer Top 7 Sales Manager Mistakes

August 12, 2011 by   •  Leave a comment

Received from the Salary Surf today:


Sorry for the delay in getting the top 7 Bonehead Sales Manager list to you…enjoy!

7.  Requiring multiple spreadsheets to be filled out and never getting back to me on what it all meant and never asking for the same information again.  Makes me feel like I’m just here to do your administrative work.

Continue reading Salary Surfer Top 7 Sales Manager Mistakes

Salary Surfer

August 11, 2011 by   •  Leave a comment

Greetings from gorgeous Portland, Oregon.  I’ve just spent an amazing 10 days with my two sons touring Washington and Oregon.  We’ve gone every where from the high deserts of Spokane and the Colville Indian Reservation to the amazingly lush forests of the Oregon Coast.  Aside from 6+ hours of Amtrak delays it has been incredible.

Now let’s get down to business.  I’ve coined a term called Salary Surfers.  I have googled it a couple times and there is nothing on the first couple pages, so I’ll take credit for it until someone shows me otherwise.

A Sales Salary Surfer is a sales person who gets a sales job with a decent salary, never makes a sale, and surfs it until the owner can no longer pay the salary and breaks the wave.  The Salary Surfer then catches another wave and rides it until they break that owner as well.   The surfer can make a whole career out of this and never actually make quota or otherwise contribute to the owner’s business.

Now before you get to riled up about Salary Surfers Continue reading Salary Surfer